Privacy Policy
Who we are
Edinburgh Solar Hub is a trading name of Scottish Energy Efficiency, operated by Caledonia Energy Efficiency Ltd (Company Number [CRN]) with registered office at Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY. We are a renewable energy consultancy and introducer service. We do not carry out installations ourselves. Installations are delivered by our network of pre-vetted, fully-accredited installation partners.
Data controller: Caledonia Energy Efficiency Ltd. ICO registration: [ICO-REF].
Information we collect
When you submit an enquiry, we collect: name, contact details (phone, email, postcode), property details, monthly bill estimate, service interest, conservation area status. We also collect technical information automatically via cookies and analytics.
How we use your information
With your consent, we match you with installation partners, pass enquiry for free quotes, send follow-up communications, and improve our service. Our installation partners are separate data controllers.
Lawful basis under UK GDPR
Article 6(1)(a) consent and Article 6(1)(f) legitimate interest.
Who we share your data with
Installation partners in our pre-vetted network; Google (GTM/Analytics where consented); Zapier Inc. (USA) for automated data routing. Transfers outside the UK are covered by Standard Contractual Clauses.
How long we keep your data
Enquiry data 24 months from last contact. Analytics 26 months.
Your rights under UK GDPR
You have the right to access, rectify, erase, restrict, port, and object to processing, and to complain to the ICO at ico.org.uk. Contact info@scottishenergyefficiency.co.uk.
Contact
Caledonia Energy Efficiency Ltd
Email: info@scottishenergyefficiency.co.uk
Phone: 0141 230 0198
Address: Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY